Sears Customer Service

Straightforward,   Sears customer service number is 800-349-4358. If you are looking for help regarding rebates, Kenmore support, Sears return services, order status, or to cancel orders,  see the complete list of phone numbers below. A customer service representative will attend your call to resolve your issue. Sears is fifth-largest department store in the United States.

Question: What is Sears customer service number?
Answer: The toll-free customer service phone number of Sears is 800-349-4358. See other numbers below.

Sears Phone Numbers

  1. Customer service: 1-800-349-4358
  2. Technical support: 1-800-469-4663
  3. Sales: 1-800-252-1698
  4. Delivery tracking: 1-800-732-7747
  5. Sears Stores: 1-800-549-4505
  6. com: 1-800-697-3277
  7. Sears Services: 1-800-295-4809

How to Contact Sears?

Call Sears Stores: 1-800-549-4505 and follow automated guidance.

  • If you want to schedule a repair appointment or to know about your existing appointment, Press 1.
  • For concerns about your recent repair experience, Press 2.
  • For Sears.com portal or part orders Press 3.
  • If you want to know Sears store locations and phone numbers, Press 4.
  • To provide feedback on a store experience or if you have an existing case, Press 5.
  • For questions about a Sears delivery, Press 6.
  • For inquiries regarding your Sears credit card, Press 7.

Call Sears.com: 1-800-697-3277 and follow automated guidance.

Press 1, if you want to place a new order, for existing orders press 2, for the Sears store location nearest you press 3, for repair services press 4, for Sears credit card related inquiries press 5, for all other inquiries press 6.

Sears Customer Service
Sears Customer Service

Online Chat

You can also chat with Sears customer service representative online for existing order or new order related information. The live person will assist you 6 am CST to 11 pm CST seven days a week.

Common Questions and Answers

For quick answers, Visit FAQ’s page. Here’s the list of question you may have in your mind.

  1. Check on order status or cancel my order?
  2. How do I return my order?
  3. How do I change or reset my password?
  4. Check on my delivery or change my delivery address?
  5. How do schedule or check on a repair appointment?
  6. I have questions about my Shop Your Way points
  7. Does Sears offer price matching?
  8. Any Sears Credit Card questions

Look Up Your Order

To see your order status online follow the step by step guide.

Go to Sears order status page

  • Select “Online”, if you want to receive information through email, enter your email address and order number. Click continue.
  • Select “In Store” Enter your phone number and Sales Check Number. Select sale date and click continue button.
  • To Look Up Your Order by phone, select “By Phone”, enter your phone number and order confirmation number. Click continue button.

Sears customer service is now the just phone call away. This helpline number is considered one of the best number available. The customer care number 1-800-349-4358 is only dialed when people face some kind of trouble or issue with product or service.

Sears Contact

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